AP26 - BAC +4/5 - Assistant manager (H/F)
Core
Assistant manager supporting the excellence of operations for the Renault/Dacia/Nissan/Infinity customer service center in Lyon, France.
Role type
Assistant manager (operations support)
Builds
Customer service operations for vehicle financing
Domain
Automotive finance / Customer service
Deliverable
client delivery
Required skills
Project management, data extraction and reporting, team coordination, planning management, communication support creation
Preferred skills
Autonomy, adaptability, initiative
Technologies
Microsoft Office
Responsibilities
Assist managers in managing temporary staff and tracking overtime hours; monitor team schedules and leave; extract performance metrics and statistics; build annual challenge reports and dashboards; organize team meetings and create internal communication supports; manage logistics and equipment distribution.
