Principal Engineer, Field Service
Core
Senior technical and operational leadership for installation qualification (IQ) activities supporting the Intel Arizona Field Service organization, driving disciplined execution of IQ schedules, resource plans, and cross-functional business processes.
Role type
Principal Engineer, Field Service Operations (IQ Focus)
Builds
Operational readiness and qualification execution for semiconductor capital equipment at Tier-1 customer sites.
Domain
Semiconductor manufacturing / Capital Equipment Field Service
Deliverable
dashboards & analysis
Required skills
Project management, Data governance, Power BI, Excel, SAP, Stakeholder management, Risk management, Process improvement, Resource planning, Operational reporting
Preferred skills
SAP S/4HANA, Field Service Management (FSM), WFM, IQ project leadership, High-volume semiconductor environment experience
Technologies
Power BI, Power Apps, SharePoint, SAP, SAP S/4HANA, WFM, Field Service Management
Responsibilities
Coordinate IQ operational activities across supported Tier-1 customer modules; Develop project plans, readiness checkpoints, and recovery plans for priority tools; Collect, consolidate, validate, and report customer and ASM operational data; Maintain and improve Power BI dashboards and recurring reports; Support weekly IQ labor planning and Names-in-Frames alignment; Analyze operational data to identify recurring issues and opportunities for standardization; Document standard work and process ownership to strengthen operational continuity.
Seniority
Principal, hands-on IC with strategic oversight