Senior VIP Account Manager (Hybrid)
Hybrid · South Africa
Core
Build and maintain strong relationships with high-value iGaming clients to ensure satisfaction, resolve issues, and maximize revenue.
Role type
Senior VIP Account Manager
Builds
Personalized services, campaigns, and promotions for VIP players
Domain
iGaming / sportbetting
Deliverable
client delivery
Required skills
Relationship management, retention strategy, data analysis, problem-solving, communication, industry knowledge, data security
Preferred skills
Experience in iGaming/sportbetting, ability to work under pressure, multitasking, weekend availability
Technologies
Internal reporting tools
Responsibilities
Monitor VIP player activity and engagement, analyze data and internal reporting, ensure data security, collaborate with internal departments
Seniority
Senior, hands-on IC