IT Administrator
Core
Own day-to-day IT for US employees, keeping their tools, devices and access running smoothly and securely.
Role type
IT Administrator (End-User Computing)
Builds
US employee IT support and device lifecycle management
Domain
Enterprise IT Operations
Required skills
Google Workspace, JAMF, macOS, Windows, identity and access management, endpoint security, AV troubleshooting, ticket triage, documentation
Preferred skills
Service-desk practices, root cause analysis, cross-timezone collaboration
Technologies
Google Workspace, JAMF, Notion, Slack, Zoom
Responsibilities
Triaging and resolving IT tickets, administering Google Workspace and JAMF, setting up meeting-room AV, managing identity and access lifecycle, managing device lifecycle and asset inventory, supporting endpoint security and compliance, documenting processes and runbooks
Seniority
Mid-level, hands-on IC