Front Office Agent (m/w/d)
Core
First point of contact for guests upon entering the facility, managing check-ins, check-outs, reservations, and guest communications to ensure a positive stay.
Role type
Front Office Agent (via careerplan.io/jobs/451154-front-office-agent-mwd-at-greenreb-deutschland-gmbh)
Builds
Guest check-in/check-out processes, reservation management, and guest support services
Domain
Hospitality / Entertainment
Deliverable
product features
Required skills
Guest reception, check-in/check-out processing, reservation handling, complaint management, inventory management, guest coordination
Preferred skills
Hospitality or hotel training, 1-2 years front desk experience, empathy, stress resistance, German (fluent), English (preferred)