Customer Portfolio Manager
Core
Oversee strategic customer relationships, contract performance, and service delivery within the gas power generation industry to manage portfolio profitability and growth.
Role type
Senior Customer Portfolio Manager
Builds
Reliable solutions and maximized value of service agreements for power generation customers
Domain
Energy / Power Generation
Deliverable
client delivery
Required skills
Contract administration, P&L management, outage planning, parts management, repair coordination, service sales, financial administration, stakeholder management
Preferred skills
Mechanical or electrical engineering degree, Lean Six Sigma Black Belt, outage management experience
Technologies
Digital service agreements, total plant solutions
Responsibilities
Manage customer relationships and serve as primary point of contact; Drive portfolio profitability and growth; Coordinate customer communication and business reviews; Oversee service agreements and contracts; Manage warranty and commercial considerations; Coordinate outage planning and execution; Manage parts planning and orders; Oversee repair services; Manage financial administration; Develop service sales opportunities; Coordinate digital and plant solutions; Support continuous improvement
Seniority
Senior, hands-on IC
