Doorperson
Core
Coordinate driveway flow and support luggage/vehicle movements to deliver seamless arrival and departure experiences for hotel guests.
Role type
Doorperson (Guest Services)
Builds
Guest arrival/departure operations for a luxury hotel
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Driving (automatic/manual), Parking, Traffic flow management, Luggage handling, VIP service, Multitasking, Local knowledge
Preferred skills
High-end customer service experience, Calm under pressure, Proactive attitude
Technologies
None
Responsibilities
Manage driveway traffic flow, Support Bell Services and Valet team, Deliver exceptional service to guests including VIPs, Multitask during peak periods, Maintain local and product knowledge
Seniority
Individual Contributor
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