Service Manager
Core
Lead store operations and drive customer experience in a retail nursery environment.
Role type
Retail Store Manager
Builds
Retail store operations and customer service
Domain
Retail / Nursery products
Deliverable
product features
Required skills
Customer service leadership, Sales target management, Visual merchandising, OH&S compliance, KPI tracking
Preferred skills
Fast-paced environment adaptability, Team motivation, Communication
Responsibilities
Guide team in customer engagement and product education, Maintain visual merchandising and displays, Uphold safety standards, Manage KPIs including Sales, Safety, Loyalty, and NPS
Seniority
Individual Contributor, Entry-level Management
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