Spa Desk Attendant
Core
Primary point of contact managing spa reception flow, member experience, and revenue generation through treatment bookings and retail sales.
Role type
Spa Desk Attendant
Builds
Seamless spa member experience and revenue via treatment bookings and retail product sales (via careerplan.io/jobs/4e66d27c-41e6-407b-bf74-a9cf6e438895-spa-desk-attendant-at-distro)
Domain
Luxury hospitality / Wellness
Deliverable
product features
Required skills
Spa reception management, appointment scheduling, treatment recommendations, retail sales, payment processing, inventory management, guest record maintenance, luxury hospitality service
Preferred skills
Spa management software proficiency (Mindbody, Book4Time), wellness terminology knowledge
Responsibilities
Welcome members and guests, manage appointment scheduling, provide treatment recommendations, coordinate with therapists and staff, maintain reception areas, drive revenue through upselling, process payments, manage retail inventory, maintain guest records
Seniority
Entry-level to Mid-level, hands-on IC