Cafe and Customer Service Representative
Core
Deliver exceptional hospitality, manage reception operations, and serve specialty coffee in a flexible workspace environment.
Role type
Front-of-house hospitality and operations representative
Builds
A welcoming, functional, and community-focused coworking centre
Domain
Commercial real estate / Coworking / Hospitality
Deliverable
product features
Required skills
Specialty coffee preparation, customer service, reception management, event coordination, administrative record keeping, facility maintenance monitoring, inventory control, stakeholder relationship building
Preferred skills
Experience in fast-paced environments, proficiency with CRM systems and Microsoft Office
Technologies
Microsoft Office, CRM systems
Responsibilities
Prepare and serve specialty coffee and beverages; manage daily reception operations including greeting visitors and answering enquiries; coordinate meeting room bookings and prepare facilities; maintain cleanliness and stock levels in café and communal areas; support member onboarding and offboarding processes; assist with the promotion and execution of networking events and community activities; monitor facility functionality and report maintenance issues.
Seniority
Individual Contributor, operational support
