CareerPlan

Infrastructure Support

United KingdomRemoteFull-time2026-08-28 → 2026-11-11
Hybrid · United Kingdom

Core

Senior IT Support Engineer responsible for end-user support, systems administration, and IT infrastructure automation in a regulated financial services environment.

Role type

Senior IC IT Support Engineer / Systems Administrator

Builds

Stable, secure, and efficient IT environment for diverse technical and non-technical users

Domain

Financial Services / IT Infrastructure & Security

Required skills

macOS and Windows support, Google Workspace and Microsoft 365 administration, MDM/endpoint management (JumpCloud, Mosyle), hardware lifecycle management, IT security and compliance (ISO 27001, SOC 2, PCI), process automation, cloud and SaaS environment management

Preferred skills

AI tool usage for productivity, systems-thinking mindset, project leadership

Technologies

Google Workspace, Microsoft 365, JumpCloud, Mosyle, ESET, M365, Box

Responsibilities

Troubleshoot hardware, software, SaaS, access, and connectivity issues; manage hardware procurement, provisioning, and lifecycle; administer onboarding and offboarding processes; lead internal IT, infrastructure, and security projects; configure and optimize MDM platforms; automate repetitive administration tasks

Seniority

Senior, hands-on IC with project leadership