Concierge Executive
Core
Welcome and assist tenants and visitors in an office building lobby, acting as the face of the brand and providing convenience and community services.
Role type
Senior IC concierge executive
Builds
Premium customer experiences and tenant activation initiatives
Domain
Commercial real estate / Hospitality
Deliverable
physical/clinical work
Required skills
Hospitality experience, customer service delivery, proactive engagement, brand representation, experience curating experiences
Preferred skills
Innovation in customer experience, leading premium service delivery
Responsibilities
Greet and serve tenants and visitors, act as a knowledge source for the asset and local precinct, identify opportunities to innovate the customer experience, participate in customer experience training and quality assurance programs
Seniority
Mid-level, hands-on IC
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