Medical Receptionist - HC - Practice Support
Core
Front desk reception and administrative support for patients with cardiovascular conditions in a cardiology practice.
Role type
Medical Receptionist (Administrative)
Builds
Patient appointment schedules, medical correspondence files, and billing records.
Domain
Healthcare / Cardiology
Required skills
Medical billing and invoicing, Medical software proficiency, Patient record management, Appointment scheduling, Medical terminology knowledge, Confidentiality handling
Preferred skills
Health track software experience, Multitasking in fast-paced environments, Proactive attitude
Responsibilities
Answering incoming calls and assisting patients with general enquiries, Greeting patients and managing front desk reception, Booking, rescheduling and confirming appointments, Processing patient letters and other medical correspondence, Scanning, uploading and filing documents into patient records, Managing referrals and updating patient details, Assisting with billing, payments and Medicare-related enquiries, Scheduling hospital procedure bookings
Seniority
Entry to Mid-level, hands-on IC