Corporate Concierge
Core
Facilitate an exceptional and engaging workplace experience for employees, clients, and visitors at a banking client's Melbourne site, serving as the primary contact for client-facing workspaces and internal events.
Role type
Corporate Concierge / Workplace Ambassador
Builds
Client-facing workspaces, internal events, and seamless event operations
Domain
Corporate facilities management / Hospitality
Deliverable
product features
Required skills
Hospitality or customer service experience, stakeholder relationship management, multi-tasking, professional presentation, verbal and written communication, C-suite engagement, Microsoft Office proficiency, time management, self-motivation, organization, unsupervised work capability, solution-focused mindset
Preferred skills
Sustainability awareness, cost-saving decision-making
Technologies
Microsoft Office suite
Responsibilities
Banquet operations and AV setup, providing welcoming customer service experiences, representing the brand as a professional partner, maintaining safety cultures and reporting hazards, resetting and stocking meeting rooms, resolving equipment issues, maintaining commercial site floors as a showcase, managing process documents, following end-to-end cleaning and maintenance workflows, supporting client events and activations, managing online community engagement, monitoring mailboxes, facilitating site tours, and considering sustainability in decision-making
