SRH Navigation Specialist
Core
Deliver the 1800 My Options service by responding to enquiries about sexual and reproductive health (SRH), providing personalized referral pathways, and maintaining a service database.
Role type
Senior IC health navigation specialist (SRH)
Builds
Confidential, impartial, pro-choice information and referral services for individuals, families, and health sectors
Domain
Public health / Sexual and reproductive health (via careerplan.io/jobs/4b9a9911-a7f6-47c9-94eb-dd0153eaace5-srh-navigation-specialist-at-womens-health-victoria)
Deliverable
client delivery
Required skills
Advanced assessment and risk management, empathetic engagement with diverse populations, data integrity and database management, health promotion on sensitive topics, understanding of SRH including abortion and contraception care, IT competency with telephony and online systems
Preferred skills
Experience in peer debriefing and reflective practice, experience supporting women and gender diverse people from underserved communities, professional level competency in a community language
Responsibilities
Respond to phone and online enquiries regarding contraception, pregnancy options, and sexual health; Provide personalized referral pathways to SRH services; Monitor and maintain the service database; Respond appropriately to disclosures including child sexual abuse and suicidal behaviours; Support team wellbeing through peer debriefing; Contribute to health promotion activities and evidence-informed projects
Seniority
Senior, hands-on IC