Administration Officer - ACAS
Core
Support the Aged Care Assessment team by managing referrals, coordinating appointments, and ensuring documentation accuracy for older clients.
Role type
Senior IC administration officer (aged care)
Builds
Assessment workflows and client appointment schedules
Domain
Healthcare + Aged Care
Required skills
Appointment scheduling, client liaison, documentation management, calendar coordination, fleet vehicle booking, system navigation (My Aged Care, MAC, BOSSNet, IBA), detail orientation
Preferred skills
Aged care or assessment experience (3+ months)
Responsibilities
Contact clients to arrange, confirm, and amend appointments; Manage assessment bookings; Monitor booking activity and escalate issues; Coordinate Outlook calendar appointments; Coordinate fleet vehicle bookings; Work within My Aged Care systems