Legal Engineer Manager, Product Specialist, EMEA
Core
Lead and grow the Product Specialist team to support existing customers in maximizing their use of the Harvey AI platform, driving adoption, utilization, and expansion for law firms and in-house legal teams.
Role type
Senior IC manager (Legal Engineer - Product Specialist)
Builds
Post-sales support function for legal AI platform
Domain
Legal technology + AI
Deliverable
product features
Required skills
legal practice experience, team leadership, legal tech/AI platform expertise, commercial instincts, stakeholder engagement, training facilitation
Preferred skills
experience in fast-paced high-growth environments
Technologies
Harvey AI platform (via careerplan.io/jobs/49a7d953-df6f-4f03-83b4-49e3b641c5eb-legal-engineer-manager-product-specialist-emea-at-harvey)
Responsibilities
Lead and develop a team of Legal Engineers - Product Specialists, Own the post-implementation customer relationship from a legal engineering perspective, Act as the senior escalation point for complex or strategic customer engagements, Partner with Account Management and Sales to identify expansion opportunities, Collaborate with the Product team to surface customer feedback, Define and iterate on team processes, playbooks, and frameworks
Seniority
Manager, hands-on leadership
