CRM Solutions Engineer
Core
Turn user data and business questions into actionable insights to shape CRM strategies for retaining and growing Fever's global user base.
Role type
Senior CRM Solutions Engineer (Analytics & Strategy)
Builds
Customer segmentation models, cohort analyses, automated reporting pipelines, and data-driven CRM strategies. (via careerplan.io/jobs/4999376101-crm-solutions-engineer-at-feverup)
Domain
Live entertainment / Customer Relationship Management (CRM)
Deliverable
dashboards & analysis
Required skills
SQL, Python or R, customer segmentation, cohort analysis, measurement and attribution, data visualization, business case development, stakeholder communication
Preferred skills
BI tools (Tableau, Looker, Power BI), CRM/marketing automation platforms (Salesforce, SFMC, Braze), consulting or analytics background at top-tier firms
Technologies
SQL, Python, R, Tableau, Looker, Power BI, Salesforce, SFMC, Braze
Responsibilities
Design and maintain customer segmentation models and behavioral analytics frameworks. Define measurement methodologies for CRM initiatives. Translate business questions into structured analyses and recommendations. Collaborate with engineering teams to build automated reporting pipelines. Work with execution teams to define audience targeting logic and personalization rules. Identify growth levers across the customer lifecycle.
Seniority
Mid-Senior, hands-on IC
