CRM Engineer
Core
Turn user data and business questions into actionable insights to shape Fever's global user retention and growth strategies.
Role type
Senior IC data analyst (CRM strategy) (via careerplan.io/jobs/4999373101-crm-engineer-at-feverup)
Builds
Customer segmentation models, cohort analyses, automated reporting pipelines, and CRM strategy frameworks
Domain
Live entertainment / Customer Relationship Management
Deliverable
dashboards & analysis
Required skills
SQL, Python or R, customer segmentation, cohort analysis, attribution modeling, business case development, stakeholder communication
Preferred skills
BI tools (Tableau, Looker, Power BI), CRM/marketing automation platforms (Salesforce, SFMC, Braze), consulting background
Technologies
SQL, Python, R, Tableau, Looker, Power BI, Salesforce, SFMC, Braze
Responsibilities
Design and maintain customer segmentation models and behavioral analytics frameworks; Define measurement and attribution methodologies for CRM initiatives; Translate business questions into structured analyses and recommendations; Collaborate with Data Engineering and Product teams to build automated reporting pipelines; Work with CRM execution teams to define audience targeting logic and personalization rules; Identify growth levers across the customer lifecycle and propose data-backed strategies
Seniority
Mid-level, hands-on IC
