Business Analyst (Private Markets)
Core
Design, document, and improve internal operational processes for a global fintech fund services platform to ensure scalable, consistent service delivery.
Role type
Senior Business Analyst (Operations & Process Improvement)
Builds
Standardized internal operating procedures, process maps, and training pathways for a global fund services platform.
Domain
Fintech / Private Markets Fund Administration
Required skills
Process mapping, gap analysis, requirements translation, stakeholder management, change delivery, business case development, training design, data analysis
Preferred skills
Fintech experience, regulated environment knowledge, private markets/fund administration background, project management
Technologies
CRM systems, Management Information (MI) systems, Process automation tools
Responsibilities
Map current-state and design target-state processes across service lines; Revamp and maintain the central process library; Facilitate workshops to gather and document business requirements; Identify gaps, bottlenecks, and control weaknesses; Design and deliver internal training and onboarding pathways; Support management information and KPI reporting on process performance.
Seniority
Senior, hands-on IC
