Ecommerce Operations Specialist
Core
Operational backbone for high-growth TikTok Shop accounts, executing commercial strategy, managing campaigns, and coordinating creator/affiliate workflows.
Role type
Ecommerce Operations Specialist (Social Commerce)
Builds
TikTok Shop accounts, campaigns, and creator content pipelines
Domain
Social Commerce / Ecommerce / Creator Economy
Deliverable
product features
Required skills
TikTok Shop operations, campaign management, creator/affiliate coordination, data analysis, funnel analysis, content performance tracking, CRM campaign support, logistics coordination, reporting
Preferred skills
Amazon/Shopify/DTC marketplace experience, paid collaboration program management, virtual assistant oversight
Technologies
TikTok Shop, spreadsheets, dashboards, trackers
Responsibilities
Manage day-to-day TikTok Shop operations including campaign setup, product/shop management, and promotions; Monitor shop health and inventory to identify risks; Coordinate sample orders, logistics, and creator requests; Manage creator/affiliate communications and content compliance; Track and analyze ecommerce metrics (GMV, CTR, conversion) and conduct funnel analysis; Maintain trackers and dashboards for reporting; Coordinate with Ads, Creative, and external partners for launches and promotions.