Junior Customer Relations Executive
Core
Junior Customer Relations Executive providing daily operational and trading assistance to a portfolio of 300 corporate clients on the EBO platform.
Role type
Junior Customer Relations Executive
Builds
Client relationships and trading operations for corporate accounts
Domain
Fintech / Foreign Exchange (FX)
Deliverable
client delivery
Required skills
Client servicing, operational know-how, problem-solving, commercial awareness, numerical confidence, attention to detail, multitasking, internal stakeholder liaison
Preferred skills
Sales experience, knowledge of FX, knowledge of Ebury products, interest in currency markets
Technologies
Microsoft Excel, EBO platform
Responsibilities
Act as a point of contact for corporate clients, resolve client issues, manage live currency trade bookings and banking information, promote company offerings to identify growth opportunities, liaise between internal departments
Seniority
Junior, hands-on IC