Senior Manager, Spares Account Management
Core
Lead and manage relationships with key accounts for spare parts, driving revenue growth, optimizing inventory, and ensuring customer satisfaction in the semiconductor equipment industry.
Role type
Senior Manager, Account Management (Spares)
Builds
Spare parts supply chain solutions for semiconductor manufacturers
Domain
Semiconductor manufacturing equipment / Industrial Supply Chain
Required skills
Account management, Team leadership, Inventory management, Demand forecasting, Stakeholder coordination, Business acumen, CRM proficiency, Cross-functional collaboration
Preferred skills
Manufacturing/Supply chain experience, Multi-million dollar portfolio management, Lean Six Sigma, PMP, Financial management, Matrix organization leadership
Technologies
Power BI, CRM systems, Microsoft Office Suite
Responsibilities
Serve as primary contact for key accounts regarding spare parts; Manage consignment and billable inventory levels; Develop demand forecasts for maintenance and critical parts; Coordinate with internal functions to resolve supply constraints; Lead, coach, and mentor account management team members; Report on KPIs including customer satisfaction, forecast accuracy, and revenue growth.
Seniority
Senior, hands-on IC with people leadership