Operations Senior Analyst - User Operations
Core
Strategic analyst bridging data construction with business decision-making to improve user support operations and partner event performance.
Role type
Senior IC analytics project manager
Builds
Actionable metrics, dashboards, reporting automations, and data-driven initiatives for user support and partner visibility
Domain
Live entertainment technology and user operations
Deliverable
dashboards & analysis
Required skills
Data analytics, dashboarding (Metabase/Looker), scripting/automation, end-to-end project management, stakeholder communication
Preferred skills
Team mentorship, process improvement
Technologies
Metabase, Looker
Responsibilities
Construct data visualizations and automations, translate data insights into business initiatives, support user operations with actionable metrics, provide partners with event performance visibility
Seniority
Mid-level, hands-on IC
