Manager, Hospitality Insights
Core
Partner with operations across 40+ Live Music amphitheaters to support concession, pricing, and operations decision making through insights and analytics services.
Role type
Manager, Business Intelligence (Hospitality/Live Events)
Builds
Insights and analytics services for in-venue stakeholders to improve efficiency, effectiveness, and resiliency.
Domain
Live music events, hospitality, venue operations
Deliverable
dashboards & analysis
Required skills
Statistical communication to non-technical audiences, Excel, SQL, R, Python, PowerBI, data-driven problem solving, multi-project management, stakeholder management, live music event expertise
Preferred skills
None stated
Technologies
Excel, SQL, R, Python, PowerBI
Responsibilities
Develop specific venue knowledge including physical configuration and operational processes; Leverage reporting standards and formats for partner and operator end-use; Support monthly business and post-event reviews; Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions; Analyze and build solutions around variable labor and cost of sales management; Experiment, testing pivots and change initiatives in partnership with venues; Support strategy development of new technology initiatives; Support best-in-class data integrity; Develop relationships with clients and Legends stakeholders to understand their strategies and business objectives; Serve as SME for live music programming within Legends Global
Seniority
Manager, hands-on IC