Associate IT Engineer
Core
Manage and develop internal IT infrastructure and provide first and second line IT support for internal cases.
Role type
Associate IT Engineer (Operations)
Builds
Internal IT infrastructure, workstations, servers, and web-based collaboration tools
Domain
IT Operations / System Administration
Deliverable
infrastructure
Required skills
Windows OS administration, macOS administration, Linux administration, server environment management, Office 365, VMware, Active Directory, PowerShell, Bash, Python, Service Desk case management, network management, desktop troubleshooting
Preferred skills
Apple macOS knowledge, scripting experience, Service Desk system knowledge
Responsibilities
Handle first and second line IT support via case management system, manage workstations and servers, administer internal IT infrastructure, evaluate and implement new tools and technologies, perform end user desktop troubleshooting, work with network management
Seniority
Junior, hands-on IC