Manager I, Field Process
Core
Lead a team of Field Process Engineers to ensure world-class service delivery, drive customer satisfaction, and support aftermarket sales strategy for Samsung in Korea.
Role type
Senior IC Field Process Manager (Semiconductor Equipment)
Builds
Advanced process solutions, process/system escalations, and integration strategies for semiconductor manufacturing equipment.
Domain
Semiconductor manufacturing equipment and process technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Process and hardware development, complex data analysis, strategic problem solving, team leadership, customer relationship management, technical documentation, gap closure planning, cross-functional collaboration
Preferred skills
Korean business culture navigation, market share expansion strategies, customer roadmap alignment, mentoring junior engineers
Technologies
Semiconductor manufacturing processes, simulation testing tools, MS Office
Responsibilities
Develop and implement advanced process solutions, act as technical lead for complex projects, resolve process/system escalations and quality investigations, analyze complex data to determine actions, compile and maintain application scorecards, perform process and hardware development and troubleshooting, work with senior engineers and customers on technology roadmaps, drive strategy meetings, partner on customer process requirements, generate technical reports and presentations, provide mentorship to junior engineers
Seniority
Manager, hands-on IC with people management
