IT Systems & Support Administrator (m/f/d)
Core
Administer global IT infrastructure and provide on-site support for the Kyiv office to enable engineers building autonomous defense systems.
Role type
Senior IT Systems & Support Administrator
Builds
Global identity management, endpoint security, IT asset inventory, and local site infrastructure
Domain
Defense technology / Autonomous systems
Deliverable
production ML models | infrastructure
Required skills
Identity management (Okta, SSO, MFA), Endpoint management (Workspace ONE), Network troubleshooting (TCP/IP, Wi-Fi, firewalls), ITIL/Service desk operations, Hardware lifecycle management, Technical documentation
Preferred skills
Multi-site IT support experience, Independent remote work capability
Technologies
Okta, Google Workspace, Workspace ONE, Jira Service Management
Responsibilities
Manage user identity and access via Okta and Google Workspace; Deploy and maintain endpoints using Workspace ONE; Triage and resolve IT incidents via Jira; Maintain global IT asset inventory; Enforce security policies and software standards; Serve as primary on-site contact for hardware setup and user onboarding/offboarding in Kyiv; Maintain local site infrastructure (Wi-Fi, switches, firewalls)
Seniority
Mid-Senior, hands-on IC
