Sr. Director, CI Program Manager- Inventory Management
Core
Lead continuous improvement initiatives for Inventory Management processes, focusing on operational efficiency, system capabilities, and customer experience in a 3PL fulfillment environment.
Role type
Sr. Director, CI Program Manager (Inventory Management) (via careerplan.io/jobs/4922854101-sr-director-ci-program-manager-inventory-management-at-shipmonk)
Builds
Operational improvements (people, process, systems), CX enhancements, and WMS/OMS technology features for inventory accuracy and visibility.
Domain
Logistics / Supply Chain / E-commerce Fulfillment
Required skills
Process mapping, data analysis, WMS/ERP workflow expertise, project leadership, cross-functional partnership, change management, root cause analysis, solution design.
Preferred skills
Operations transformation leadership, Operations consulting experience, Master's degree in Industrial/Manufacturing/Supply Chain Engineering.
Technologies
WMS, OMS, ERP, AI-powered platforms.
Responsibilities
Manage CI roadmap for inventory service area; establish metrics and track impact on cost/service; partner with operations on end-to-end process improvements; resolve merchant retention risks; design system improvements with Product Development; lead automation exploration with Engineering.
Seniority
Senior, hands-on IC with strategic leadership