Senior Site Reliability Engineer
Core
Senior Platform Engineer ensuring reliability, scalability, and automation of a global SaaS platform for student housing management.
Role type
Senior IC platform engineer (SaaS)
Builds
Global SaaS platform for student housing management
Domain
EdTech / SaaS
Deliverable
production ML models | product features | infrastructure
Required skills
PHP development, Kubernetes, cloud platforms (AWS/Azure/GCP), Infrastructure as Code (Terraform/Ansible), scripting (Bash/Python/PowerShell), monitoring/observability (DataDog/Prometheus/Grafana), database tuning, performance testing, SLO/SLI definition
Preferred skills
Terraform, Ansible, CloudFormation
Responsibilities
Provide technical leadership and mentoring; identify and implement solutions to improve platform reliability; implement and maintain monitoring/alerting/logging systems; conduct Root Cause Analyses (RCAs) and blameless post-mortems; participate in on-call rotations; ensure scalability and efficiency of cloud infrastructure; conduct performance tests; develop and maintain platform solutions using Infrastructure as Code; monitor and tune databases; collaborate on observable software design; define Service Level Indicators (SLIs), Objectives (SLOs), and Agreements (SLAs)