Engineering Manager, SRE/DevOps - Platform Reliability Engineering Group, Cloud Services Department (CLSD)
Core
Lead and coach SRE/DevOps teams to deliver high-quality infrastructure, tooling, and automation that align with organizational reliability and scalability goals.
Role type
Engineering Manager, SRE/DevOps
Builds
Reliable, scalable cloud infrastructure and platform services for Rakuten application developers
Domain
Cloud Services / Platform Engineering
Deliverable
infrastructure
Required skills
Team leadership and coaching, SLO/SLA ownership, incident management, post-mortem culture, career mentorship, technical vision for platform infrastructure, partnership with software engineering teams
Preferred skills
Experience coaching 5–10 engineers, managing 1–2 SRE or platform/DevOps teams, hands-on cloud infrastructure (AWS, GCP, Azure), CI/CD pipelines, container orchestration (Kubernetes), observability tooling, reliability engineering concepts (SLOs, error budgets, chaos engineering), managing large-scale platforms (API Gateways, service meshes, internal developer platforms)
Technologies
AWS, GCP, Azure, Kubernetes, CI/CD pipelines, observability tooling
Responsibilities
Lead and coach SRE/DevOps team to deliver high-quality infrastructure and automation, Drive a culture of reliability including SLO/SLA ownership and incident management, Grow and guide engineers on career paths, Partner with software engineering teams to promote shared ownership of production reliability, Maintain mid- and long-term technical vision for platform infrastructure
Seniority
Manager, hands-on leadership