Field Service Engineer
Core
Maintain tool uptime, install and support hardware at customer sites, and drive continuous improvement of customer experience through process and tool development.
Role type
Field Service Engineer (Semiconductor Equipment)
Builds
Semiconductor manufacturing toolsets for 5G, cloud computing, AI, and autonomous driving applications
Domain
Semiconductor manufacturing equipment
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
hardware troubleshooting, installation management, process improvement, stakeholder partnership, project management, technical documentation, business travel
Preferred skills
global technology system design, new product evaluation
Technologies
semiconductor manufacturing tools, support software
Responsibilities
Maintain tool uptime and execute hardware installation and support, develop and maintain technical information for stakeholders, manage new product installs and hardware development, drive continuous improvement of customer experience, manage new product evaluations
Seniority
Mid-level, hands-on IC