ZFA / ZMV für die Rezeption (m/ w/ d)
Core
Receptionist and telephone service specialist who greets patients, manages appointments, and ensures a positive first-contact experience in a dental/medical practice.
Role type
Receptionist / Front Desk Coordinator
Builds
Patient reception workflow and appointment scheduling
Domain
Healthcare / Dental Practice
Deliverable
product features
Required skills
Customer service, telephone communication, appointment coordination, data entry, PC proficiency, shift work adaptability
Preferred skills
ZFA training, knowledge of Z1 and Doctolib systems
Responsibilities
Greeting and welcoming patients, handling incoming calls for inquiries and appointments, managing schedules and waiting lists, maintaining patient records in the system, collaborating with medical staff, participating in team meetings to improve service standards
Sourced via personio · Listed on CareerPlan, which tracks 988,000+ jobs from 20+ sources.