Customer Sales Specialist
Core
Guide private car sellers and dealers through Motorway's online platform to facilitate vehicle sales and ensure a smooth customer journey.
Role type
Seller Sales Specialist (Customer Support/Sales)
Builds
Customer trust and successful vehicle sales on a used car marketplace platform
Domain
Automotive / Used Car Marketplace
Deliverable
client delivery
Required skills
Customer relationship building, problem-solving, CRM system proficiency, verbal communication, email communication, chat communication, attention to detail, adaptability
Preferred skills
Quick learner, collaborative mindset
Responsibilities
Connect with car sellers and dealers to answer questions and build trust, guide customers through the online selling process, resolve challenges using initiative, maintain data accuracy in CRM systems, advocate for customer experience improvements