Manager I, Field Software
Core
Lead and develop a team of Field Software Engineers supporting the installation, maintenance, troubleshooting, and optimization of advanced semiconductor equipment at customer sites.
Role type
Manager I, Field Software (People leader & technical escalation owner)
Builds
Advanced semiconductor equipment for 5G, cloud computing, AI, and autonomous driving
Domain
Semiconductor manufacturing equipment / Field Service Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, technical escalation management, software troubleshooting, electromechanical systems knowledge, C++ debugging, C# debugging, log analysis, root cause analysis, safety compliance
Preferred skills
People management, global engineering collaboration, major semiconductor customer support, equipment automation familiarity
Technologies
C++, C#, IDE tools, semiconductor equipment control systems
Responsibilities
Lead, coach, and develop engineers; act as local escalation point for complex software issues; support diagnosis of software, mechanical, electrical, and control-system issues; partner with global teams on development and bug resolution; work with customers on requirements and upgrades; drive root cause analysis and preventive measures
Seniority
Manager I, hands-on leadership