Senior Engineer, Field Service
Core
Lead internal escalations and root-cause investigations for complex, multi-factor technical issues across mechanical, electrical, software, and process-integration domains to enhance stability and performance of semiconductor manufacturing tools.
Role type
Senior Field Service Engineer (Escalation Lead)
Builds
Advanced semiconductor device toolsets for 5G, cloud computing, AI, and autonomous driving
Domain
Semiconductor manufacturing equipment (toolsets), process integration, device physics
Required skills
System-level troubleshooting, root-cause analysis, cross-functional escalation leadership, safety compliance supervision, DOE design, instrumentation troubleshooting, risk quantification, customer alignment
Preferred skills
Gas delivery expertise, thermal control systems, vacuum systems, plasma/RF knowledge, multi-fab upgrade coordination, peer mentoring
Technologies
Semiconductor toolsets, gas delivery systems, thermal control units, vacuum systems, plasma/RF instrumentation, MS Office
Responsibilities
Lead internal escalations and root-cause investigations for complex technical issues; Diagnose system interactions across mechanical, electrical, software, and process-integration domains; Mentor peers on advanced diagnostic strategies and improve troubleshooting protocols; Supervise safety procedures and support internal/external safety audits; Map unit-process variables to device physics and design DOEs to enhance yield; Coordinate escalations and quantify technical/operational risk to prevent recurrence
Seniority
Senior, hands-on IC with leadership responsibilities