Senior Engineer, Field Service - 林口/桃園
Core
Senior Field Service Engineer responsible for evaluating customer needs, leading site start-ups, managing complex equipment troubleshooting, and mentoring junior engineers for semiconductor capital equipment.
Role type
Senior Field Service Engineer (Capital Equipment)
Builds
On-site equipment reliability and customer satisfaction for semiconductor manufacturing tools
Domain
Semiconductor / Capital Equipment / CVD
Deliverable
physical/clinical work
Required skills
Complex electromechanical system troubleshooting, structured problem solving, project management, risk assessment, process improvement, mentoring/coaching, independent execution under pressure
Preferred skills
Deep business perspective in semiconductor industry, experience with CVD related equipment
Technologies
Microprocessor controlled electromechanical systems, CVD equipment
Responsibilities
Lead new site start-up and planning/risk assessment; Evaluate and anticipate customer needs to build long-term relationships; Develop action plans for problem resolution and present to customers; Coach/mentor lower level FSEs; Manage new evaluations and ensure project success; Define project scope and resource planning; Work completely independently on highly complex problems
Seniority
Senior, hands-on IC with mentorship duties