Lead Agent Architect - SAP
Core
Design, prototype, and validate conversational AI agent workflows and integrations for enterprise SAP environments, ensuring reliable connectivity and data accuracy between Parloa's platform and SAP systems.
Role type
Lead Agent Architect (SAP)
Builds
Production-grade conversational AI agents integrated with SAP landscapes (S/4HANA, ECC, Service Cloud, CRM)
Domain
Enterprise Customer Experience (CX) / SAP Integration / Agentic AI
Deliverable
production ML models | product features
Required skills
SAP integration (BTP, S/4HANA, ECC, Service Cloud, CRM), LLM workflow design, prompt engineering, API integration (OData, REST/SOAP, OAuth2, SAP IAS/XSUAA), conversational design, testing and validation, stakeholder management
Preferred skills
SAP AI Core/Agent Builder experience, cloud landing zones (Azure), Kubernetes, TypeScript/Node.js, CI/CD
Technologies
SAP BTP, S/4HANA, ECC, Service Cloud, CRM, OData, REST, SOAP, OAuth2, SAP IAS, XSUAA, Postman, JSON, XML
Responsibilities
Scope and implement AI Agent deployments for SAP-backed systems; design precise prompts for reliable agent behavior; simplify complex workflows into conversational components; build and configure integrations between customer systems and Parloa's platform; collaborate on custom integration scenarios and debug connectivity issues; apply structured testing to validate agent behavior and integration paths; document best practices and product capabilities.
Seniority
Senior, hands-on IC