Customer Engineer
Core
Technical liaison between Engineering and Go-to-Market teams, enabling deployment support and documentation for Data Security Posture Management (DSPM) platform.
Role type
Senior IC Customer Engineer (DSPM Solutions)
Builds
Internal demo environments, playbooks, integration guides, and deployment tooling for DSPM components
Domain
Data Security Posture Management (DSPM), Cloud-Native Infrastructure
Deliverable
product features
Required skills
Kubernetes, Cloud infrastructure (AWS/GCP/Azure), Data infrastructure (SQL, data lakes, data warehouses), Python scripting, API usage, YAML/JSON configuration, Basic troubleshooting
Preferred skills
DSPM/CSPM tools, DevOps tools (Helm, Terraform, Docker, CI/CD), Compliance concepts (SOC 2, GDPR), Sales Engineering enablement
Technologies
Kubernetes, AWS, GCP, Azure, Python, Helm, Terraform, Docker
Responsibilities
Act as technical liaison between Engineering and GTM teams; Translate new features and system behaviors into actionable documentation and demo environments; Assist in internal setup and validation of DSPM components; Develop internal technical resources like playbooks and architecture diagrams; Support GTM with API usage and basic troubleshooting during POCs; Validate deployment workflows across cloud platforms
