IT Support specialist
Required skills
Can take apart and repair any computer, Can fix errors in the operating system in different ways, Will communicate patiently and politely with users who experience issues, Know how local networks and the Internet work, Enjoy disassembling all kinds of devices to learn more about them, Don't mind soldering a damaged wire, Have strong teamwork skills, Want to grow as a professional, to master and apply new approaches and technologies, Take pride in the work you do, Have previous IT Helpdesk Support experience, Speak fluent English
Preferred skills
Are eager to share your knowledge with your peers, Can quickly come up with solutions when communicating with users remotely
Technologies
Windows, Linux, macOS, VMware Cloud, AWS, Azure Cloud
Responsibilities
Providing technical support to all JetBrains employees, Setting up new computers, fixing and modernizing the old ones, Deciding what hardware will be a better choice for a particular case, Advising JetBrainers on any hardware or software-related issues, Maintaining all the IT equipment in the office: computers, monitors, laptops, printers, copy machines, phones, and video conferencing systems
Seniority
Not specified
Domain
IT Support
