Senior Technical Account Manager, EMEA
Core
Senior Technical Account Manager focused on optimizing customer experience and accelerating time-to-value for Aiven's Open Source services (databases, search, streaming) for largest enterprise customers.
Role type
Senior Technical Account Manager (TAM)
Builds
Customer success and account growth for enterprise clients using Aiven's cloud data platform
Domain
Cloud data infrastructure, open-source databases, multi-cloud solutions
Deliverable
client delivery
Required skills
Apache Kafka expertise, PostgreSQL/ClickHouse/OpenSearch knowledge, Java/Python/Go/Ruby programming, public cloud architecture (AWS/GCP/Azure), Linux administration, networking fundamentals, technical consulting, account planning
Preferred skills
CRM experience, database migration experience
Technologies
Apache Kafka, PostgreSQL, ClickHouse, OpenSearch, Java, Python, Go, Ruby, AWS, Google Cloud, Azure, Linux
Responsibilities
Build successful relationships throughout the customer journey, develop technical strategy aligned with customer business priorities, conduct operational reviews on incidents and security vulnerabilities, act as a conduit to internal teams (Sales, Support, Engineering, Product), participate in sales account planning and pipeline growth strategies
Seniority
Senior, hands-on IC
