CARICAM Digital Commerce Supervisor
Core
Support the development and execution of the DCommerce strategy across CARICAM, partnering with eKAMs and cross-functional teams to translate regional priorities into actionable market plans and ensure alignment across BUs.
Role type
Senior IC digital commerce strategy supervisor
Builds
Digital commerce market plans, regional initiatives, and capability transfer programs for CPG brands
Domain
Consumer Packaged Goods (CPG) / Digital Commerce
Deliverable
product features
Required skills
Strategic planning, cross-functional collaboration, customer relationship management, data analysis, project management, presentation creation, process mapping
Preferred skills
Experience in CPG company, eCommerce company
Technologies
Microsoft Office (PowerPoint, Excel)
Responsibilities
Support the development and execution of the DCommerce strategy across CARICAM, partnering with eKAMs and cross functional teams to translate regional priorities into actionable market plans and ensure alignment across BUs. Support the development and follow-up of the dCommerce Annual Operating Plan (AOP) across CARICAM, connecting LATAM priorities and capabilities with local business needs and opportunities. Partner with eKAMs to identify eCommerce growth opportunities with existing and new customers, providing DCommerce expertise, insights and strategic guidance, while customer relationships, commercial negotiations and agreements remain under eKAM ownership. Enable and support eKAMs in the execution of customer plans, providing DCommerce capabilities, tools, insights and best practices, while promotional plans, commercial conditions and negotiations remain under eKAM ownership. Drive dCommerce execution standards with Perfect Digital Store across CARICAM, supporting eKAMs and local teams on digital assortment, strategic portfolio, content health, visibility and the implementation of regional DCommerce initiatives. Consolidate and monitor DCommerce performance and key KPIs across CARICAM, providing visibility on results, opportunities and risks to support business decisions and continuous improvement.