manager, marketing operations, Owned Channels
Core
Lead end-to-end coordination and operational management of customer communications across Starbucks owned digital channels (email, app, website, Wi-Fi).
Role type
Manager, Marketing Operations (Owned Channels).
Builds
Thousands of creative assets annually for Starbucks digital properties.
Domain
Retail / Digital Marketing Operations.
Deliverable
product features.
Required skills
Project management, Workflow orchestration, Stakeholder management, Risk management, Process optimization, Cross-functional collaboration, Documentation, Scheduling, Quality assurance.
Preferred skills
Workfront expertise, Agile methodologies, Data analysis.
Technologies
Workfront, Email platforms, Mobile app platforms, Web platforms.