manager application development, Partnerships, Alliances, and LAC Technology
Core
Lead a team designing, building, testing, deploying, and supporting technology products (Salesforce, MuleSoft, AI) for Starbucks Licensees, Global Channel Development, and Legal partners.
Role type
Senior IC application development manager (platform & integration)
Builds
Internal and external facing products on Salesforce (CRM, Digital Hubs, CLM) and MuleSoft integration layer
Domain
Retail technology, SaaS, Enterprise Integration, AI
Required skills
Salesforce platform expertise, MuleSoft integration strategy, AI/Agentic capabilities (Agentforce), team leadership, product roadmap ownership, vendor management, agile delivery, security governance
Preferred skills
Experience with offshore delivery partners, AI-assisted development practices, responsible AI guardrails
Technologies
Salesforce, MuleSoft, Anypoint, Agentforce, CI/CD, API lifecycle management
Responsibilities
Lead and manage application developers and technical product managers; Own technology vision and capability roadmap; Drive solution design and engineering delivery; Steward platform investments and reduce technical debt; Manage vendor relationships and offshore delivery partners; Establish responsible-AI guardrails and drive AI adoption; Own 24x7 production support processes
Seniority
Senior, hands-on IC
