Senior Strategic Engagement Manager
Core
Lead strategic enterprise engagements for global brands, guiding organizations through complex AI and customer experience transformations to ensure measurable business impact.
Role type
Senior Strategic Engagement Manager (Enterprise AI & CX)
Builds
Strategic success plans, KPIs, and long-term value realization for enterprise AI deployments
Domain
Enterprise Software, Customer Experience (CX), Agentic AI
Deliverable
production ML models
Required skills
Enterprise engagement leadership, strategic planning, cross-functional orchestration, executive stakeholder management, data-driven storytelling, expansion strategy, AI/automation domain knowledge
Preferred skills
MBA or Master's degree, multi-region enterprise experience, cloud/data domain exposure
Technologies
Agentic AI, Enterprise Systems
Responsibilities
Lead strategic enterprise engagements end to end, translating executive AI strategies into tangible impact, orchestrate implementation and delivery timelines, build trust-based relationships with senior stakeholders, drive value realization through executive business reviews, identify expansion opportunities, partner cross-functionally with Account Executives and Solution Engineers
Seniority
Senior, hands-on IC with strategic leadership
