Principal Customer Solutions Manager, Strategic Accounts
Core
Lead strategic, enterprise-wide customer engagements to solve complex business and technical problems, driving cloud adoption, migration, and modernization including generative AI.
Role type
Principal Customer Solutions Manager (Strategic Accounts)
Builds
Cloud transformation strategies, migration roadmaps, and scaling mechanisms for enterprise customers.
Domain
Cloud Computing / Artificial Intelligence / Enterprise Strategy
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic advisory, complex problem solving, cloud architecture, generative AI expertise, stakeholder management, technical translation, execution orchestration, mentorship
Preferred skills
Experience with large enterprise customers, deep technical acumen in emerging technologies
Technologies
AWS Cloud, Generative AI, Cloud Migration Tools
Responsibilities
Lead enterprise-wide customer engagements solving complex business and technical problems; Serve as trusted advisor to C-suite stakeholders shaping long-term cloud and AI strategy; Orchestrate execution across large workload portfolios aligning business and technical priorities; Translate complex technical concepts into actionable recommendations for technology adoption; Guide customers through full lifecycle of cloud adoption, migration, and modernization; Develop and mentor team members extending influence across the community
Seniority
Principal, hands-on IC with strategic leadership