People Operations Analyst with French (Maternity Cover)
Core
HR Ops Associate Analyst acting as SME for employee services processes, transactions, and data integrity within the HR Quality Assurance team.
Role type
HR Operations Analyst (People Operations)
Builds
Employee lifecycle services, HR/Payroll data administration, and process governance.
Domain
Human Resources / People Operations
Required skills
HR/Payroll operations, SLA management, process governance, data integrity, Business Objects reporting, Excel (expert), ticket management systems, audit compliance (SOx/GCS), data privacy frameworks.
Preferred skills
Advanced Excel macros, macro usage, data analysis techniques, cultural sensitivity.
Technologies
Business Objects, Excel, ticket management systems, HR/Payroll systems.
Responsibilities
Deliver services at defined SLAs/KPIs; Ensure consistent customer service and operational excellence; Liaise with People Operations teams for employee master data administration; Maintain trackers and process updates; Lead monthly/quarterly feedback calls; Manage escalations and coordinate issue resolution; Ensure smooth on-boarding and documentation; Act as point of contact for Payroll Department; Maintain HR Systems for data integrity; Identify and remediate data integrity issues; Manage audit compliance requirements; Propose and execute process improvements.
Seniority
Mid-level (3-5 years experience)
