Customer Service Representative
Core
Ensuring day-to-day order processing, managing customer communications, and maintaining site performance metrics for food and beverage brands.
Role type
Order Management Customer Service Representative
Builds
Order confirmations, cleansed orders, and shipment logistics for accounts.
Domain
Food & Beverage / Supply Chain / Order Management
Required skills
Order Management, Supply Chain, SAP (S4/HANA), Microsoft Suite, Power BI, Customer Service, Order Life Cycle Management
Preferred skills
French (Intermediate), Sales Operations, Plant/DC experience
Technologies
SAP, S4/HANA, Microsoft Suite, Power BI
Responsibilities
Process daily orders including confirmation, cleansing, management, and shipment; manage customer communications regarding order changes and missing items; backfill colleagues on vacation.
Seniority
Mid-level (1-3 years experience)