Specialist, Order Management
Core
Monitor and manage inbound orders for EDI and manual accounts, serving as the primary point of contact for sales and distribution teams on order validation, shipments, and inventory status.
Role type
Specialist, Order Management
Builds
Order fulfillment and inventory allocation for retail partners and FSS
Domain
Retail / Supply Chain
Deliverable
dashboards & analysis
Required skills
SAP, EDI, order management, inventory tracking, report generation, customer service, problem solving
Preferred skills
Retail industry experience, English (fluent)
Technologies
SAP, UPS, Citrix, QlikView, BI, Warehouse Execution Systems
Responsibilities
Monitor and manage inbound orders for EDI and manual accounts; Serve as primary point of contact for field sales and distribution teams on order validation and shipments; Review open order reports daily and recommend decisions; Address and action orders to ensure timely shipping schedules; Proactively manage out-of-stock situations and alert commercial teams; Process approved returns orders; Produce daily/weekly sales and order fulfillment reports; Track store inventory levels vs target.