Sales Admin Supervisor
Core
Lead the tele sales team to manage end-to-end sales administration, ensuring accurate order capture, timely production order finalization, and robust administrative controls for a bakery.
Role type
Senior Sales Administration Supervisor
Builds
Daily, weekly, and monthly sales reports; production orders; audit-ready records; master data integrity in DRM.
Domain
FMCG / Bakery / Supply Chain
Deliverable
dashboards & analysis
Required skills
Telesales team leadership, order management, production planning, master data management, reporting & analytics, control frameworks, stakeholder communication, Excel (pivot tables, Power Query), ERP (SAP), CRM tools.
Preferred skills
Power BI, forecasting, coaching leadership, cross-functional interface management.
Responsibilities
Schedule and coach the tele sales team; validate pricing and order details before release; reconcile final orders vs. forecast and release production orders; enforce controls on pricing approvals and returns; maintain DRM master data quality; build and distribute automated sales reports; manage KPIs and performance reviews for the team.
Seniority
Senior, hands-on IC with supervisory experience